Norma O'Brien

Norma O'Brien has extensive retail management experience, currently serving as a Manager at Dollarama since October 2013, overseeing a store with a staff of 80-100 associates. Previously, Norma held various positions at Zellers, including Assistant Manager and Merchandise Movement Supervisor, demonstrating a consistent track record of excellence with store shrink results under 1% for eight consecutive years. Norma’s leadership skills were further highlighted as a Fashion Leader, responsible for guiding a team of 20 fashion associates. Additionally, Norma's background includes roles at Kmart Canada as a Fashion Manager and Footwear Manager, where exceptional sales performance and operational responsibilities were key achievements. Education includes attendance at West Colchester High School.