Eric Carlson

Eric Carlson is a Customer Success Manager at DomainTools, overseeing customer retention across APAC, Canada, the US, and LATAM sales territories since May 2020. Responsibilities include creating training plans to enhance product understanding and adoption, managing renewals, and identifying expansion opportunities for clients. Prior roles at DomainTools included Account Executive and Market Development Representative, focused on generating leads and supporting customer relations. Eric also served as a Sr. Sales Enablement Specialist and Sales Enablement Specialist at Highspot, contributing to content strategy improvements. A member of the Seattle Chapter of the Sales Enablement Society from January 2018 to July 2020, Eric holds a Bachelor of Science in Business Management with a Minor in Film and Television from the University of Arizona.