Cassandre Sorg is a seasoned professional in client relations and customer service, currently serving as a Client Officer at Dominion since September 2021, following a role as Assistant Client Officer. Prior experience includes working as a Customer Happiness Officer at Yoojo from September 2019 to August 2021, and various positions in the hospitality sector, including Chef de rang at Hotel President Wilson and Courtyard by Marriott. Cassandre's background encompasses feedback management, guest relations, and the implementation of processes in customer care roles. Educational qualifications include a Master's degree in Marketing and Communication from ISEG and a Bachelor's degree in Hospitality and Design Management from IHTTI School of Hotel Management.
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