Daniel Stern is a seasoned technical support professional with extensive experience in IT management and support services. Currently serving as a Senior Technical Support Engineer at Domino Data Lab since May 2018, Daniel previously held the position of Technical Support Manager at VMware, where a comprehensive range of support was delivered to enterprise customers and diverse technical support teams were built and managed. Prior experience includes serving as a VMware Support Engineer, providing L3 support for critical enterprise environments, and mentoring team members through high-pressure situations. Daniel began a career at Hewlett-Packard, offering L2 support for UNIX, Linux, and VMware systems. Daniel holds a Bachelor of Science in Aerospace Engineering from The University of Texas at Austin, completed in 2007, following an earlier undergraduate degree in Aerospace from the same institution.
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