Michael Ebering is a Manager of Support with over a decade of experience in B2B customer support and service operations, focusing on low-code solutions and AI enablement. They previously held positions at Rickinger GmbH and DOMUS Software AG, where they managed support teams of up to 20 employees, implemented automation strategies, and enhanced customer satisfaction metrics. Michael has a proven track record in stakeholder management and developing support processes to drive efficiency and service quality.
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