Christian B.

Senior Customer Experience Manager at Doodle

Christian B. has over 15 years of work experience, with their most recent role being a Senior Customer Experience Manager at Doodle since December 2022. Prior to that, they were a Customer Success Manager at Doodle from September 2021 to December 2022. Before joining Doodle, Christian worked at The Princeton Review for a significant portion of their career. Christian held various roles, including Regional Director for the Western United States from October 2020 to June 2021, Institutional Account Manager from April 2017 to October 2020, and Office and Operations Manager from September 2006 to April 2017. Throughout their tenure at The Princeton Review, Christian demonstrated exceptional leadership and achieved notable results such as significantly improving profitability and overall margin performance. Christian also implemented scalable systems and integrated work flows and processes into the company's CRM and DMP.

Christian B. attended San Diego State University from 2001 to 2005, where they earned a Bachelor's Degree in English Literature with a focus on Shakespeare and French/Algerian Existentialism. Additionally, they obtained certifications from SuccessHACKER, including a Certified Customer Success Manager (CCSM) Level 2 in February 2022 and a Certified Customer Success Manager (CCSM) Level 1 in January 2022.

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