Fernanda B.

Fernanda B. possesses extensive experience in content management, team leadership, and training across various sectors. At Likee, from December 2020 to September 2021, Fernanda served as the Content Management Team Lead, focusing on data analysis and content engagement. Prior experience includes a role as Team Lead at International Cruise & Excursions, Inc. where responsibilities involved monitoring KPIs and coaching travel agents. As a Training Specialist within the same company, Fernanda enhanced training processes and materials. Earlier in the career, experiences at TTEC included serving as a Technical Support Specialist and Learning and Development Specialist. Currently, Fernanda is employed at DoorDash, holding multiple roles including OE, CDMX Lead - Project Manager and Customer Support Training Specialist. Educational qualifications include a degree in Communication from Universidad Nacional Autónoma de México and studies in Industrial and Product Design at Universidad Autónoma Metropolitana.