Mark Gallagher has extensive experience in technical support and application management, with a focus on diagnostics, troubleshooting, and customer service across various organizations. Currently, Mark works as a Technical Service Engineer at HealthEdge, providing support for software and hardware issues. Prior roles include Clinical Application Analyst at Boston Medical Center, Application Support Engineer II at Orion Health, and Senior Application Support Engineer I at Smarsh, where responsibilities encompassed problem management and eDiscovery solutions. Mark's early career included cashier positions and banking support, complemented by education in Finance and Network Systems from New England College of Business and Millennium Training Institute. This diverse background reflects a solid foundation in both technical and customer-facing roles.
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