Tiffany Figueroa

Tiffany Figueroa has a diverse work experience in various roles. Tiffany most recently worked as an Onboarding Support Specialist for DoorLoop starting in 2023. Prior to that, they were a National Onboarding Specialist at Compass from 2022 to 2023, where they welcomed and onboarded new agents, ensuring a smooth transition into their local market's support teams.

Earlier in their career, Tiffany worked at Apple from 2014 to 2022. Tiffany held multiple roles within the company, including Software Engineer, Genius Admin, Technical Expert, Operations Specialist, and Specialist. As a Certified Apple technician, they provided troubleshooting and repair services to customers, earning their trust and offering mentorship to team members. Tiffany also managed inventory and coordinated shipping of products. Additionally, Tiffany built brand loyalty by delivering excellent customer experiences and played a key role in training and mentoring new employees.

Before joining Apple, Tiffany worked as a Sales Lead at Best Buy from 2012 to 2014.

Overall, Tiffany Figueroa has a strong background in customer support, onboarding, technical expertise, inventory management, and mentoring.

Tiffany Figueroa attended Florida International University from 2013 to 2018, where they obtained a Bachelor's degree in Business Administration and Management, with a specialization in General Management. In addition to their degree, Tiffany also holds certifications as an Apple Certified Mac Technician and an Apple Certified iOS Technician, both obtained in 2019. Tiffany has also completed a course in Social Media Marketing and Digital Analytics at Florida International University's College of Business, although the specific month and year of completion are not provided.