A'keem J. is a Technical Support Specialist at dormakaba since August 2022, bringing extensive customer service experience from previous roles. A'keem was a Store Associate at Amazon from February 2020 to May 2022, and prior to that, served as a Traffic Coordinator at Comcast Spotlight, where responsibilities included coordinating marketing placements and data management. A'keem's technical support expertise was gained as a Senior Technical Support Advisor at Apple, focusing on customer satisfaction and device troubleshooting. Additional experience includes roles as a Game Advisor at GameStop, where A'keem contributed to sales and customer loyalty, and as a Crew Member at Little Caesars, handling food preparation and store maintenance. A'keem holds a Bachelor of Fine Arts in Game Production from the International Academy of Design and Technology in Detroit, completed between 2007 and 2011.
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