Thomas Lalas

Thomas Lalas is a seasoned retention and loyalty expert currently serving as the Director of Retention & Loyalty at Dose, where they drive the brand's growth from 9-figures to 10-figures. With over 16 years in marketing, Thomas has worked as a Fractional Director of Retention Marketing for numerous 8-9 figure eCommerce brands and has been a Creative Strategist and Senior Email Marketer at Zoronto. They are also the author of "Retention Economics" and have contributed their expertise as a Klaviyo Community Champion. Previously, Thomas has held significant roles at Everyday Dose, Motif Digital, and RYZE Superfoods, focusing on retention strategies across various marketing channels.