Mark Prigge

Mark Prigge is a seasoned professional with extensive experience in customer success and support, currently serving as a Senior Success Manager at dotloop since September 2013. In this role, responsibilities include onboarding new customers, enhancing engagement, and driving retention by promoting best practices and maximizing product usage. Prior to this position, Mark Prigge worked as a Customer Support/Experience specialist at dotloop, addressing inquiries from realty agents regarding the software's functionalities. Previous experience includes supervising operations at the Great American Ballpark for Delaware North Companies and providing sales support at DHL, where Mark Prigge managed freight inquiries and billing communications. Mark Prigge holds a Bachelor's degree in Communication and Media Studies from Northern Kentucky University and has additional educational background from the University of Kentucky.