Miles Goodman is a seasoned international corporate executive with over 15 years of experience in the IVD, Life Science, and translational research sectors. At Roche Molecular Systems, they served as Director of Global Customer Support for Roche Sequencing Solutions, where they built and led a high-performing team while focusing on customer-centric strategies and service integration. Prior to this role, they held positions at 454 Life Sciences and Roche Diagnostics, where they consistently received recognition for excellence, including being named "Support Person of the Year" three times. Miles is currently the Director of Customer Support for NAM and APAC at Dotmatics. They earned a Bachelor's Degree in Cellular and Molecular Pathology from the University of Bristol.
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