Franziska Porter is a dedicated Trust & Safety Manager at Dott, focusing on scaling safe and reliable platforms within the micromobility sector. With prior experience as a Team Lead in the Global Trust & Safety Team at TIER Mobility and in Community Relations at BlaBlaCar, they excel in crisis and incident management, operational efficiency, and user safety. Franziska has a strong background in customer operations management and community management, complemented by freelance tutoring and a variety of roles in customer service. They hold multiple degrees, including a Master of Arts in Modern Languages, and have completed certifications in team leadership and negotiation fundamentals.
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