Cleia Novaes

Cleia Novaes currently serves as an Analista de prevenção a fraude Jr at Dotz since March 2020, focusing on document analysis and monitoring suspicious transactions while maintaining an updated database. Previously, Cleia held various roles at Fidelity Processadora e Serviços S.A. (FIS) from May 2016 to February 2020, including Assistente de prevenção a fraude and Assistente de relacionamento, concentrating on personalized customer service and the thorough analysis of documents for loan approvals. Prior experience at Banco Carrefour from October 2008 to February 2016 included roles as Assistente de Prevenção a Fraude and Operador de atendimento ao cliente, emphasizing active customer support and fraud detection measures. Cleia is currently pursuing a Bachelor's degree in Information Systems at Sumaré, starting in February 2024.