Carla C. is a Systems Engineer and Process Specialist with over four years of experience leading Change & Deployment governance at doValue across four countries. Currently, Carla focuses on optimizing IT service delivery and driving digital transformation initiatives, ensuring alignment with ITIL standards. Prior experience includes significant roles at Banco Santander as a Project Manager and various positions in process consulting. Carla holds a Master's in Marketing and Commercial Management from IEDE Business School and an Engineer's degree from Universidad Metropolitana. Additionally, Carla engages in inclusive innovation through e-learning projects and is an athlete in DEKA and HYROX.
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