Robson Cramer

Customer Success Manager at Dover

Robson Cramer is a Client Success Manager at Dover. Robson has previous experience working as a Senior Account Manager at Sales Talent Agency, Inc. from November 2019 to April 2022. In this role, they built long-lasting relationships with SMB & Enterprise clients to meet business needs and consistently surpassed quarterly and annual quotas. Robson also demonstrated immense knowledge of the recruitment industry in building strategic hiring plans for Tech Startups to Fortune 500 companies.

Before working at Sales Talent Agency, Inc., Robson Cramer worked as a Client Success Manager at Hayward Baker from June 2014 to September 2018. In this role, they thrived in a challenging and fast-paced 360-operations firm in Customer Onboarding, Account Management, and Client Success. Robson also showcased effective communications and negotiations with proven ability to influence stakeholders at all levels of an organization, including Executive & C-Suite.

Robson Cramer has a proven track record of success in sales and customer success. Robson is strategic and driven, with a focus on building strong relationships with their clients. Robson is an expert in solution selling and has a deep understanding of the recruitment industry. Robson Cramer is a trusted advisor who always puts their clients’ needs first.

Robson Cramer's educational career began with a Bachelor of Arts in Economics with a Business Minor from Simon Fraser University.

Robson Cramer works with Lavanya Bhatt - Customer Success Manager, Gabrielle Demers - Customer Experience Specialist, and Samantha Bowman - Customer Success Manager. Their manager is Shawn Lestage, Director of Customer Success.

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Timeline

  • Customer Success Manager

    April, 2022 - present

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