Andrew Payne

Andrew Payne has a diverse work experience in the technology and business analysis field. Andrew started their career as a Client Success Associate at Dovetail Software in 2016, where they improved efficiency by creating training materials and handled customer inquiries. In 2018, they became a Strategic Accounts Manager, managing existing accounts and identifying new business opportunities.

In 2018, Andrew transitioned to the role of a Customer Engagement Specialist at Mineral, where they supported partner accounts and facilitated the growth of a department. Andrew also demonstrated expertise in creating and delivering marketing materials.

In 2020, Andrew took on the role of an Implementation Specialist at Mineral and developed an implementation program for new partners. Andrew also trained and engaged an entire platform partner base and supported account managers in achieving revenue goals.

In 2021, Andrew became a Business Analyst at Mineral, responsible for maintaining user stories and coaching employees and managers on institutional knowledge. Andrew conducted interviews with key business users to collect requirements.

Andrew's most recent role at Dovetail Software, starting in 2023, is as a Customer Implementation & Consulting Specialist. Further details about this role are not provided.

Andrew Payne attended Portland Community College from 2006 to 2008, where they obtained an Associate's Degree in Liberal Arts and Sciences/Liberal Studies. In July 2017, Andrew also obtained a certification in HubSpot Sales Software from HubSpot.