Renee S.

Customer Success Manager at Dovetail Software

Renee S. began their work experience as a Team Manager at Campus Explorer, where they managed a six-person Client Service team and provided leadership to drive service excellence. Renee then transitioned to the role of Account Manager, managing 65 school and agency relationships. After that, they were promoted to the position of Associate Director of Account Operations, where they developed strategies and executed projects to support the growth of Campus Explorer's market share.

In 2017, Renee joined Upwork as the Manager of Member Onboarding, leading client onboarding and ongoing support for a startup SaaS company.

In 2018, they moved on to Predictive Response as a Customer Success Manager, providing support and ensuring customer success until 2023. Currently, Renee works as a Customer Success Manager at Dovetail Software, focusing on fostering client relationships and driving customer success with SaaS HR Service Delivery programs.

Renee S. holds a Bachelor of Science degree from the University of Florida. No further details regarding the start and end years or the field of study are available.

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