Jean Smith is the Corporate Facility Director at Dow, where they leverage extensive experience in service delivery and strategy development within a global Shared Services organization. Prior to their current role, they held various positions, including Account Executive at EDS and Account Specialist at HP Enterprise Services, focusing on outsourcing relationships for Marketing and Sales services. Jean has a strong background in customer service operations and training, having led global teams and driven process improvements across multiple delivery centers. They hold a Master's degree in Communication and Multimedia from Saginaw Valley State University.
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