Michael Lofthouse is a highly motivated IT professional with extensive experience in desktop software and hardware troubleshooting. As the WorkPlace Services Delivery Leader at Dow Chemicals since 1997, they have led project teams, implemented VOIP systems, and achieved a 98% customer satisfaction level for over five years. Prior to this role, Michael served as a Lead Technician at Rohm & Haas and gained experience in hardware support at Memorex Telex. They also completed studies in Computer System Technology at CHI and participated in data processing courses at the Community College of Philadelphia.
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