Milena Sousa

Milena Sousa is an experienced professional in the technology sector, currently serving as Executivo de Soluções Pleno at Brasoftware since May 2021, specializing in Microsoft solutions and digital transformation under the Customer Success framework. Prior to this role, Milena worked at Baymetrics Tecnologia as an Analista de Negócios, focusing on client needs analysis and the implementation of Microsoft 365 environments. Additional experience includes positions at AX4B Enterprise Solutions as an Analista de Pré-vendas Infraestrutura, where Milena engaged in service proposal development and project support, and at Gêneses IT Consulting as Pré Vendas Microsoft, providing customer service and technical support for Microsoft products. Milena's earlier roles include an Assistente de serviços at Positivo Tecnologia, an Aprendiz Formare at Takata, and an Estagiária Acessa Escola with the Government of São Paulo. Milena holds an MBA in Big Data and Competitive Intelligence from Descomplica, and a Bachelor's degree in Information Technology Management from Universidade Paulista.