Simone Falarara has extensive experience in customer service and human resources, beginning as an Analista de Qualidade at Hotelaria Accor Brasil S.A. in 2008, where responsibilities included analyzing communications and facilitating meetings for operational improvement. Simone progressed to roles at HP, including Coordenadora de Atendimento and Supervisora de Atendimento, focusing on team management and training. Subsequent positions at Hewlett Packard Enterprise involved coordinating HR processes across Latin America and updating policies. Most recently, Simone worked at Dow in senior roles related to benefits and workforce administration, emphasizing data reporting and privacy. Simone holds a Bachelor's degree in Tourism from Universidade Metodista de São Paulo and a postgraduate degree in Gestão Estratégica de Pessoas from USCS.
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