Virendra Pal

Virendra Pal possesses extensive experience in customer service and operations across various industries. The career includes roles at Perkin Elmer India Pvt Ltd as a Customer Care Executive, managing AMC/CMC processes and vendor development, and at Allana Group, progressing from Executive to Assistant Manager, serving as the main point of contact for customer order inquiries. Previous experience includes working as a Customer Support Officer at BASF, ensuring sales order operations and maintaining high service level accuracy, and as a Process Associate for Dow Chemicals at Tata Consultancy Services, focusing on sales order accuracy. Virendra's journey in IT support at Angel Broking involved auditing server operations and addressing customer IT inquiries. Currently, Virendra serves as a Customer Service Specialist at Dow, facilitating communication between customers and internal partners. Educational qualifications include an MBA in Logistics, a Lean Six Sigma Green Belt, and Bachelor's degrees in Commerce with a focus on Accounting and Management.