Jo Richards

Jo Richards has extensive experience in customer service and administration across various sectors. From January 2007 to September 2020, Jo held multiple roles at Virgin Australia, including Cabin Manager, Premium Guest Services Coordinator, and Tactical Operations Controller. Following this, Jo worked as an Administration Coordinator at XCD IT from 2017 until February 2021. At Logan Water, from June 2021 to October 2024, Jo served as Stream Coordinator, Customer Connection Officer, and Executive Assistant to the Executive General Manager. Earlier experience includes working as an Information Management Officer at the City of West Torrens from 2001 to 2003 and as a Flight Attendant at Qantas from July 2004 to July 2007. Jo is currently employed as an Executive Assistant at Downer since November 2025.