Ryan Elizondo is a Customer Service and Process Improvement Manager at Downer Group Australia and New Zealand, where they oversee customer satisfaction and continuous improvement processes. Previously, Ryan held various roles, including Service Delivery Manager at Downer, DS Service Desk Manager at Southern Cross Healthcare, and IT Service Desk Engineer at Dimension Data New Zealand. With experience spanning over two decades in the IT sector, Ryan has consistently focused on enhancing service delivery and operational efficiency through ITIL best practices and leveraging tools like ServiceNow.
Location
New Zealand, New Zealand
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