Doxim is the customer communications management (CCM) and engagement technology leader serving financial and regulated industries.

Documentation

Enterprise Software

Finance

Marketing

Payments

Software

Doxim

The Troy office focuses on customer experience, financial management, and technology solutions for effective service delivery.

Troy

The Indianapolis office focuses on client services, operational management, and support functions for effective business operations.

Indianapolis

Michael Hennessy

Matthew Yacoub

Kaitlyn Moss

Andy Kokoska

Scott Biel

This department focuses on ensuring customer satisfaction and fostering long-term relationships through effective service and support.

Client Success

This department focuses on managing and optimizing the sales process to drive revenue growth and enhance customer relationships.

Sales Operations

This department ensures the quality and reliability of products through systematic testing and evaluation processes.

Quality Assurance

This department oversees the planning, execution, and completion of projects to ensure they are delivered on time and within budget.

Project Management

This department focuses on assessing business needs and processes to provide insights and recommendations for improvement.

Business Analysis

The Product Management and Development team at Doxim is responsible for driving the creation and enhancement of innovative customer communications and engagement solutions tailored for financial and regulated industries. This team collaborates closely to define product features, ensure technical feasibility, and oversee the development lifecycle, while integrating user feedback to optimize functionality and compliance. Their goal is to deliver cutting-edge tools that improve customer experiences and streamline communication processes for clients.

Doxim

Org chart

Teams

Client Success

Sales Operations

Quality Assurance

Project Management

Business Analysis

Product Management and Development

Offices

Doxim

Org chart

Teams

Client Success

Sales Operations

Quality Assurance

Project Management

Business Analysis

Product Management and Development

Offices

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