Doxim is the customer communications management (CCM) and engagement technology leader serving financial and regulated industries.

Documentation

Enterprise Software

Finance

Marketing

Payments

Software

Doxim

The Troy office focuses on customer experience, financial management, and technology solutions for effective service delivery.

Troy

The Johannesburg office specializes in IT solutions, project management, client services, and operational support.

Johannesburg

Jeff Clarke

Matthew Yacoub

Kaitlyn Moss

Andy Kokoska

Scott Biel

The Customer Success and Client Services team at Doxim is dedicated to ensuring clients receive exceptional support and guidance throughout their engagement with the company. This team focuses on enhancing customer satisfaction, driving user adoption of Doxim’s solutions, and proactively addressing client needs. By leveraging a deep understanding of the financial and regulated industries, team members work collaboratively to build strong relationships, provide strategic consultation, and deliver tailored services that maximize client value and retention.

Customer Success and Client Services

The Product Management and Development team at Doxim is responsible for driving the creation and enhancement of innovative customer communications and engagement solutions tailored for financial and regulated industries. This team collaborates closely to define product features, ensure technical feasibility, and oversee the development lifecycle, while integrating user feedback to optimize functionality and compliance. Their goal is to deliver cutting-edge tools that improve customer experiences and streamline communication processes for clients.

Product Management and Development

This department focuses on managing and optimizing the sales process to drive revenue growth and enhance customer relationships.

Sales Operations

This department oversees the planning, execution, and completion of projects to ensure they are delivered on time and within budget.

Project Management

The Leadership Team at Doxim drives the strategic vision and operational excellence of the company, focusing on enhancing customer communications and engagement technology for financial and regulated industries. This diverse group oversees product development, revenue operations, marketing, and implementations, ensuring alignment across departments to promote growth and innovation while maintaining a commitment to customer satisfaction and regulatory compliance. Their collaborative efforts aim to position Doxim as a market leader in the CCM space.

Leadership Team

This department ensures the quality and reliability of products through systematic testing and evaluation processes.

Doxim

Org chart

Teams

Customer Success and Client Services

Product Management and Development

Sales Operations

Project Management

Leadership Team

Quality Assurance

Offices

Doxim

Org chart

Teams

Customer Success and Client Services

Product Management and Development

Sales Operations

Project Management

Leadership Team

Quality Assurance

Offices

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