Armond Mack

Armond Mack is an experienced professional in customer success and client care, currently serving as the Director of Client Care at Doximity since October 2023. Prior to this role, Armond was the Director of Customer Experience at Rhythm Software, where a customer success framework was developed and implemented. Previous positions include Customer Reference Program Manager at Net Health, Senior Manager of Program Design at Brightstar Corp., and Director of Customer Success at MemberSuite, Inc. Armond also held roles in customer management and sales at PureCars, Windstream, AT&T, and Mazda of Roswell, showcasing a strong ability to build customer relationships, improve processes, and drive engagement across various industries. Armond holds an Associate degree in Business Administration and Management from Georgia State University Perimeter College.