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Susan Chen

Senior Client Success Manager at Doximity

Susan Chen has a diverse range of work experience spanning multiple industries. Susan is currently a Senior Client Services Manager at Doximity, a position they have held since April 2022. Prior to this, Susan worked as a Client Services Manager at the same company starting in July 2019.

Before joining Doximity, Susan worked at WebMD as an Account Manager from May 2018 to June 2019, and as a Program Marketing Manager from February 2016 to May 2018. In these roles, they managed marketing campaigns, analyzed campaign data, and developed marketing strategies. Susan also led an initiative to automate processes and increase efficiency.

Susan's earlier experience includes roles at Dentons as a Senior Digital Marketing Coordinator from March 2014 to February 2016, and as a Marketing Technology Coordinator from October 2011 to February 2016. Susan also worked as a Property Tax Accountant at Suburban Propane from July 2010 to October 2011.

Prior to that, Susan held multiple roles at Stop & Shop from February 2006 to January 2011, including Florist, Front End Clerk, Customer Service, and Pharmacy Assistant. Susan also interned at MTV Networks as an International Programming Operations Intern from September 2009 to December 2009.

Susan's earliest work experience was as a Marketing Assistant at Knorr Associates from June 2008 to August 2009. In this role, they were involved in various marketing activities such as market analysis, website enhancement, search engine optimization, and customer service.

Susan also worked as a Sales Associate at Abercrombie & Fitch from an unspecified date in 2006 to 2008.

Susan Chen attended Montclair State University from 2006 to 2009, earning a Bachelor of Science degree in International Business with a focus on Marketing. Susan then returned to Montclair State University in 2012 and completed their Master of Business Administration (MBA) degree in Business Administration and Management, General. Prior to their university education, Susan attended Parsippany Hills High School, although the specific years of attendance are unknown.

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Timeline

  • Senior Client Success Manager

    April, 2022 - present

  • Client Services Manager

    July, 2019

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