Ai K.

Business Operations Analyst at doxo

Ai K. has extensive work experience in various industries and roles. They started their career as a Jumpstart Corps Member, where they worked with preschool-age children to promote literacy. They then transitioned to a Sales Associate position at Daiso before taking on roles as a Cashier/Server at U:DON and a Cashier at Sushi Kudasai.

In 2013, Ai K. worked as a Hostess at Chiso Restaurant, where they provided customer service and managed accounting responsibilities. They then joined US Transport & Cargo as a Freight Forwarder Assistant, handling documentation, traffic coordination, billing, shipment management, and accounting tasks.

Ai K. also gained experience as a Concierge at Q Nightclub, where they provided assistance and support to guests. They later worked as a Data Entry Specialist at zulily, primarily focusing on data management and organization.

Since 2018, Ai K. has been working at doxo as a Business Operations Analyst. In this role, they are responsible for completing representments and arbitration cases, analyzing chargeback rates, conducting fraud analyses, and researching customer accounts.

Throughout their career, Ai K. has demonstrated strong attention to detail, customer service skills, and proficiency in various administrative tasks.

Ai K. attended the University of Washington from 2010 to 2013, where they obtained a Bachelor of Arts (B.A.) degree in Art History, Criticism, and Conservation. In November 2013, they also acquired a Pharmacy Assistant License from the Washington State Department of Social and Health Services.

Links

Timeline

  • Business Operations Analyst

    February, 2018 - present

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