Carlos Polanco is an Incident Management Team Lead at DP World, where they leverage over eight years of experience in Technical Support. Previously, Carlos held positions such as Technical Manager at Representaciones Gregorio Polanco and Help Desk Analyst at Asociación La Nacional de Ahorros y Préstamos. Carlos is recognized for their strategic planning, leadership, and effective communication skills while managing teams to ensure prompt incident resolution. They have a strong educational foundation, including a Bachelor's degree in Computer Engineering from Universidad APEC and various technical certifications. Carlos remains passionate about technology and automation, continually seeking ways to enhance operational efficiency.
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