Daniel Davidson is currently the Head of Customer Service at DP World, where they focus on enhancing customer engagement within the Rail and PFT business. They previously served in various roles at DHL Global Forwarding and other organizations, excelling in sales performance management, customer service, and telemarketing. Daniel has a strong background in establishing telesales functions and implementing customer relationship management systems, with notable achievements including significant annual revenue generation and the setup of key account management processes. As a mentor and author, they are dedicated to empowering future leaders and sharing insights on career growth and management strategies. Daniel is pursuing further education at XLRI Delhi-NCR.
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