Devanand Babu is a Senior Product Support Engineer at DP World since May 2022, responsible for designing, testing, implementing, supporting, and training users on Logistics and ERP Solutions, while providing technical and functional inputs to enhance the development cycle. Prior experience includes roles as System Analyst at Information Dynamics and Product Analyst/Senior Product Support Analyst at NewAge Software & Solutions, where Devanand conducted market research, gathered feature requirements, engaged with clients to translate business needs into use cases, and ensured high-quality product delivery through testing strategies and workshops. Devanand began the career as a junior research analyst at FactEntry (UK) Ltd, following a Bachelor of Commerce in Computer Science from VIT University.
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