John Wall is an experienced IT professional with a diverse background in service desk management and operations. Currently serving as the Service Desk Manager for Europe at DP World since October 2023, John previously held the position of Operations Manager at Amazon Web Services from October 2022 to October 2023. Prior to that, John worked at Amazon as an IT Manager and at Santander UK as both a Process and Change Manager and ATM Operations Manager. Additional experience includes roles at Eze Castle Integration as International Support Desk Manager, Marsh & McLennan Companies as Global Access Management Team Leader, Computacenter as Incident Management Team Leader, and Barclays Capital in various IT management roles. Career began at Computacenter as an IT Service Desk Analyst.
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