Paula Lopes is an experienced professional with a diverse background in administration, finance, and customer service. Currently serving as an Insurance Administrator at DPD Ireland since March 2021, Paula is responsible for customer claims and documentation processing while building strong customer relationships. Previous roles include Personal Assistant in various capacities at Standard Bank Group, where responsibilities ranged from coordinating communication processes to managing budgets and marketing initiatives. Early career experience includes positions as a Legal Typist and Accounts Clerk, where Paula developed essential skills in accurate work delivery and financial administration. Education includes a Diploma in Bookkeeping, Accounting and Finance from Damelin Management School and certifications in SAP from Standard Bank.
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