Danielle Spada is an accomplished professional with extensive experience in the hospitality and customer service sectors. Currently serving as the Manager of Strategic Customer Initiatives at DraftKings Inc. since January 2023, Danielle develops and executes cultural programs while collaborating cross-functionally to enhance organizational processes. Previously, Danielle was the Director of Guest Experience at Hard Rock Hotel & Casino Atlantic City from December 2017 to January 2023, where strategic vision for guest experience was established for a new property. Earlier roles include Human Resources Comp Analyst and Customer Assurance Specialist at Borgata Hotel Casino & Spa, where Danielle managed database systems and ensured exceptional service recovery. Danielle began a career with a Business Development Internship at Global Spectrum and holds a Bachelor of Science in Hospitality Administration/Management from Stockton University.
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