Grady Ellis is an experienced professional with a strong background in customer service, management, and social media marketing. Currently serving as a Dual Rate Supervisor and TicketWriter at DraftKings Inc. since February 2024, Grady has previously worked as a Golf Course Proshop Assistant for the Town of Zionsville and as a Guest Experience Golf Attendant for Great Parks of Hamilton County, where responsibilities included managing league outings and enhancing customer experience through effective problem solving and organizational improvements. Additionally, Grady has interned as a Social Media Manager at Guiding Light Mentoring and served as an Ambassador for Trinitas Ventures, overseeing facility operations and resident communications. Educationally, Grady holds a Bachelor of Science in Business from the University of Cincinnati. Initial experiences include various roles in customer service and sports instruction, demonstrating a commitment to leadership and interpersonal skill development.
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