Ivan Terziev is an accomplished operations professional with extensive experience in problem and incident management within network operations centers (NOC). At DraftKings Inc. since April 2020, Ivan has progressed from Operations Specialist to Lead Operations Specialist, demonstrating strong leadership by overseeing team productivity, task delegation, and project management. Prior roles include NOC Specialist at SBTech and Technical Support Engineer at Viscomp, where responsibilities encompassed ensuring network availability and troubleshooting system alerts. Earlier experience in technical roles includes network and hardware technician duties and electronic sales, showcasing a well-rounded skill set in customer service and technical support. Ivan holds education from Software University (SoftUni).
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