James Carson currently serves as a Senior Customer Experience Associate at DraftKings Inc., having previously held the position of Customer Experience Associate within the same company. Responsibilities include providing top-tier customer assistance, resolving issues for VIP clients, and maintaining thorough knowledge of current products. Prior to DraftKings, James was the Sports Information Director at Lesley University, where marketing and promoting athletics was a key focus, alongside earlier roles including Club Host at TD Garden, Subsidiary Rights Assistant at The MIT Press, and Contributor for FanSided, among others. James holds a degree from the Isenberg School of Management at UMass Amherst, completed in 2017.
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