John Kennedy

John Kennedy is a skilled professional with a strong background in customer experience and operations management. Currently serving as the Customer Experience Team Lead at DraftKings Inc. since March 2021, John has progressively advanced through roles including Customer Experience Senior Associate and Customer Experience Associate. Prior to work at DraftKings, John gained valuable experience at Wollaston Golf Club from August 2019 to December 2020, where responsibilities included assisting with golf tournaments and maintaining golf course operations. John also has pertinent labor experience with D&D Construction and the Quincy Department of Public Works. Academically, John holds a Master of Science in Business & Analytics from the Isenberg School of Management at UMass Amherst and a Bachelor of Arts in Economics from the University of Massachusetts Amherst, complemented by a diploma from Boston College High School.