Madison Armstrong is currently a Strategic Customer Initiatives Senior Associate at DraftKings, a position held since 2026. Prior to this, they served as a Customer Experience Specialist at DraftKings and a Customer Service Agent at Jackpocket. Madison also held various roles, including ERG Coordinator at The University of Texas at Dallas and Social Media Evaluator at Lionbridge and Appen. They are pursuing a Master of Arts degree at The University of Texas at Dallas, building on their strong academic background with a 4.0 GPA in multiple programs.
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