Michael B. has accumulated extensive experience in customer experience and performance excellence, currently serving as a Performance Excellence Specialist at DraftKings Inc. since April 2020, where previous roles have included Performance Excellence Senior Associate, Customer Experience Team Lead, and Customer Experience Specialist. Prior to joining DraftKings, Michael B. worked at SBTech as a Customer Experience Specialist from July 2019 to April 2020. Michael B. holds a Bachelor of Business Administration in Business, Marketing, and Related Support Services from Colorado State University, completed in 2019, and graduated from Chatfield High School in 2015.
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