Michael Proctor is a professional with diverse experience in customer service, sports analytics, and event management. Since July 2019, Michael has served as a Customer Experience Senior Associate at DraftKings Inc., following a role as a Customer Experience Associate. In addition, Michael contributes as a Fantasy Hockey Writer for Fantasy Six Pack, producing weekly blog posts focusing on the NHL and Fantasy Hockey. Prior experience includes working as a Program Facilitator at RRF Consulting Group, where responsibilities involved coordinating training courses and providing analytical support. Michael also has experience as a Statistician for Major League Lacrosse and as a Server at The Catered Affair, along with an internship in the Athletics Department at St. Mary's University. Currently pursuing a Master of Science in Business Analytics & Intelligence at Merrimack College, Michael holds a Bachelor's degree in Sports/Entertainment/Event Management from Johnson & Wales University.
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