Sydney Ferguson

Sydney Ferguson is a skilled customer experience professional currently serving as a Customer Experience Associate at DraftKings Inc. since October 2023, where responsibilities include managing customer complaints and collaborating with teams to enhance satisfaction. Prior to this role, Sydney gained experience as a Web/Digital Support Assistant and Sales Associate at Isalis, as well as a Marketing Assistant at PourMyBeer, handling social media content and promotional materials. Earlier experience includes marketing internship and sales roles at AMERICAN EAGLE OUTFITTERS INC., where transactional processing and merchandise organization were key tasks. Sydney's career began at Truman Catering as a Caterer, contributing to food preparation and presentation for clients. Sydney holds a Bachelor's degree in Marketing from Salem State University and a High School Diploma from Rockland Senior High School.