Thomas Dutra

Thomas Dutra is an experienced customer service professional currently working as a Customer Experience Associate at DraftKings Inc., where responsibilities include effectively communicating with VIP players and addressing account-related issues. Previous roles include internships in VIP Knowledge Management, CRM Quality Assurance, and Digital Marketing at Green Garden Products LLC, where Thomas created social media content and optimized email campaigns. Additional experience encompasses customer service and administrative roles at Londonderry Country Club and Wheaton College Athletics, along with internship contributions to MENTOR National. Thomas holds a Bachelor of Arts in Business and Management with a minor in Economics from Wheaton College Massachusetts and has participated in the Semester in the City program at the College for Social Innovation.