Adam Chen

Adam Chen is a highly experienced Logistics System Engineer currently serving at Dragos, Inc. since January 2022, with a focus on logistics systems engineering. Prior to this role, Adam held the position of Senior Systems Administrator at 14 West from March 2018 to January 2022, where responsibilities included managing VMware Horizon and Microsoft remote desktop environments for over 1500 daily users. Adam's career began at Social Solutions, where a progression from IT Intern to Lead Technical Support Specialist included managing helpdesk teams and resolving over 2400 tickets in 2017. Previous roles include customer service positions at Starbucks and Wegmans Food Markets, an Assistant Manager role at Bodybronze Tanning and Hair Salon, and volunteer work with AmeriCorps. Adam holds a Bachelor of Science degree in Communication from Florida State University and has a solid foundation in technical support and systems administration.