Lorna Parkinson

Lorna Parkinson currently serves as the Customer Care Manager at DRAMS Software since August 2025. Prior to this role, Lorna held the position of Client Services Manager at Think Learning from August 2023 to August 2025, managing Support Services and Client Relationship functions. Lorna's experience includes working as a Customer Support Manager at CTS and serving as the Google Workspace Managed Services Lead at CitNOW Video from April 2019 to September 2022. Additional roles include Customer Support Manager at Webhelp UK and Team Manager, starting in May 2018 and ending in April 2019. Lorna's foundational education was completed at Mearns Castle High School.