Rick Casey

Service Manager

Rick Casey has served as Service Manager at Draper since March 2016, following a long tenure at MIT Lincoln Laboratory from January 1990 to March 2016, where roles included Team Lead and Distribution Coordinator. In these positions, Rick Casey provided users and customers with information about service availability and procedures, assisted with general inquiries and complaints, solved delivery schedule issues, and maintained operational efficiency and compliance standards while interfacing with both internal and external customers for effective dissemination of laboratory material. Rick Casey's education includes training from the Department of Defense in 1998.

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