Ali McCormick is an experienced Customer Success Manager with a strong background in managing client relationships and enhancing customer experiences. Currently employed at Drata since October 2021, Ali previously held multiple roles at GoSite, including Customer Success Manager and Customer Support Team Lead. Prior experience includes serving as the Marketing and Events Coordinator at Modern Luxury, where client service and asset management were key responsibilities. At Jumper Media, Ali contributed as a Senior Customer Success Manager, helping businesses thrive on social media platforms. Ali started a career in customer success as an intern, developing strategies and analyzing client performance. Educationally, Ali holds a Bachelor's degree in Communication from San Diego State University, obtained in 2018.
October, 2021 - present
Customer Success Manager at ServiceTitan
Lead Customer Success Manager - Data & Intelligence at CREXi
Customer Success Manager at SalesLoft
Enterprise Customer Success Manager at Okta
Senior Customer Success Manager - Enterprise at EasyPost
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