Lizzie Higgins is a seasoned customer success and operations professional with extensive experience in managing teams and enhancing customer service. Currently serving as a Customer Success Manager at Drata since October 2022, Lizzie previously held roles at Viasat Inc. as a Commercial Customer Operations Manager and Customer Operations Specialist, where Lizzie grew and nurtured high-performing teams during challenging remote work conditions. In earlier positions at Monk Development, Lizzie supervised customer advocates and contributed to sales initiatives, while also providing support as a Personal Assistant and Nanny. Additional experience includes roles at Flood Church and Scripps Institution of Oceanography, focusing on project organization and event planning. Lizzie holds a Bachelor of Arts in Political Science from UC San Diego.
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